The Village Home Stores showroom is now open by appointment. We are all adjusting. The Village team is taking safe steps to become available for our customers. Like many of you, our work/home balance looks very different than it did months ago. We hope your households are all adjusting as best as you can. Our thanks to everyone working hard to keep us safe and healthy currently. On that note, we are happy to tell you that Village Home Stores is open for business following the CDC guidelines and the most recent executive order by the governor. The Village showroom is now open by appointment only. We will be keeping available appointment slots limited to keep the number of people in our showroom down to allow for better distancing. These appointment slots and steps are to protect our customers and our staff.
When attending your appointment, please be prepared and wear a mask to follow the latest requirements in public places, including stores like ours. Our staff will also be wearing a mask as they meet with you. We also will ask you to sanitize your hands and wear gloves that we will provide should you want to touch samples or products. Don’t have a mask? No worries! We will provide a brand-new mask for you to keep made by hand from one of our own Village staff members Kelly (Yay! Kelly you are amazing!)
Still not comfortable visiting the showroom? That is okay as we are still open online and available via webchat, email or phone M-F 9am – 5pm. At this time, our showroom will be closed on Saturdays. Our customers have chosen to work with us over the years because of our exceptional customer service and our always-evolving process. Recently that process looks more different than we could have ever expected. In the past few weeks we have found that our designers are able to complete a lot of our design and estimating steps for you without or with limited face-to-face contact. Now is still a great time to start your project with us. Our team is just a message away if you need us. Appointments with any member of our appliance, cabinetry, flooring or lighting team can be made by calling the store, via web chat here on the blog, or emailing firstname.lastname@example.org
Essential Services of Delivery and Appliance Service Are Still Opperating!
Per instruction from the executive order, we will continue to provide essential services such as product delivery and appliance service to homes that are following CDC guidelines for sanitation. Our service and delivery staff will sanitize both themselves and their tools before entry and upon leaving each home. Our team will wear masks, maintain a 6-foot distance from all customers and request that customers respect the safe social distance as well. A detailed explanation of some of the questions our service dispatch team will be asking for the protection of our staff and other customers can be found here in the public published notes of our Facebook page. We appreciate the strong support that the community has shown our business and look forward to getting past this challenging time and serving your home improvement needs in the months and years ahead. We pray that each of you remains healthy and safe. Our team is just a message away.
Review Us (and Your Other Favorite Small Businesses) Online:
So how can you help us AND your favorite small businesses during this time? One of the very best things you can do costs you no money but means the world to us. Taking the time to write a review helps small businesses like Village Home Stores stand out online when our current and potential customers are searching for a store that provides services or products we offer. It has become habit for most consumers to read reviews for goods and services no matter what the cost of the need is. Our customers reading about your positive experience with Village is such a powerful endorsement. We encourage you to carve out a little time in your at home schedules to spread some happy gossip online about your favorite small businesses. Recommend us on Facebook or review us on Google.
Get Inspired By Following Us:
At home dreaming of your next project for your home? Get inspired by our past projects and find us online! Spend a lot of time on Instagram? Did you know you can follow us there? Scrolling Pinterest a lot these days? Follow us there as well. Already sick of every episode you can stream on HGTV? Did you know you can watch full episodes of our own local remodel TV show here on Youtube? Plus so many other social sites.
To those who are working tirelessly in necessary areas to keep our community safe, nourished, and healthy, we honestly have no words. Thank you is not enough. So much of our extended family (hey, that’s you) is now at home adapting to a new balance of work from home and educate from home households. To those staying home we thank you so much. Don’t forget we will remain open online at www.villagehomestores.com for online shopping for your appliance and other home improvement needs. In addition, you may reach us for any questions by utilizing our website chat feature, leaving a voicemail message at 309-944-1344, email email@example.com or by Facebook Messenger. We just can’t wait to see each of you again really soon. From all of our homes to yours, we thank you for your support.