Well this was not a blog post we were expecting to ever have to write. In response to the developing COVID 19 news, Village Home Stores will comply with the Illinois Shelter in Place Emergency Order by closing our showroom to the public beginning at the close of business on Saturday March 21. We will remain open online at www.villagehomestores.com for online shopping for your appliance and other home improvement needs. In addition, you may reach us for any questions by utilizing our website chat feature, leaving a voicemail message at 309-944-1344, email at email@example.com or by Facebook Messenger. You may also email your sales representative at their respective email addresses. Please note that our response time may be increased as our employees comply with the Shelter in Place Order.
Essential Services of Delivery and Appliance Service Are Still Opperating!
Per instruction from the executive order, we will continue to provide essential services such as product delivery and appliance service to homes that are following CDC guidelines for sanitation. Our service and delivery staff will sanitize both themselves and their tools before entry and upon leaving each home. We will maintain a 6-foot distance from all customers and request that customers respect the safe social distance as well. A detailed explanation of some of the questions our service dispatch team will be asking for the protection of our staff and other customers can be found here in the public published notes of our Facebook page.
We appreciate the strong support that the community has shown our business and look forward to getting past this challenging time and serving your home improvement needs in the months and years ahead. We pray that each of you remains healthy and safe. Here are some things you can do to support and connect with our team in these coming weeks:
Review Us (and Your Other Favorite Small Businesses) Online:
So how can you help us AND your favorite small businesses during this time? One of the very best things you can do costs you no money but means the world to us. Taking the time to write a review helps small businesses like Village Home Stores stand out online when our current and potential customers are searching for a store that provides services or products we offer.
It has become habit for most consumers to read reviews for goods and services no matter what the cost of the need is. Our customers reading about your positive experience with Village is such a powerful endorsement. We encourage you to carve out a little time in your at home schedules to spread some happy gossip online about your favorite small businesses. Recommend us on Facebook or review us on Google.
Connect With Us Via Chat:
Just because our showroom is closed, doesn’t mean you can’t connect with our team. Have some questions about our products or process? We can connect you with some answers. We are so excited and eager to get back to work for you!
All that you need to do is head to villagehomestores.com and select the chat feature prompt (look for Lexy’s smiling face). To start a conversation, follow the directions to add your phone number or email address and the conversation moves off that site and we can connect on our webchat platform. Please allow some grace time for our team as we may not always be available right as you message.
Get Inspired By Following Us:
If you are among the category of someone who is asked to stay safe at home right now, find us online! Spend a lot of time on Instagram? Did you know you can follow us there? Scrolling Pinterest a lot these days? Follow us there as well. Already sick of every episode you can stream on HGTV? Did you know you can watch full episodes of our own local remodel TV show here on Youtube? Love sharing recipes and ideas with other households? We started a Facebook group last week just for that! Plus so many other social sites.
To those who are working tirelessly in necessary areas to keep our community safe, nourished, and healthy, we honestly have no words. Thank you is not enough. So much of our extended family (hey, that’s you) is now at home adapting to a new balance of work from home and educate from home households. To those staying home we thank you so much. Don’t forget we will remain open online at www.villagehomestores.com for online shopping for your appliance and other home improvement needs. In addition, you may reach us for any questions by utilizing our website chat feature, leaving a voicemail message at 309-944-1344, email firstname.lastname@example.org or by Facebook Messenger. We just can’t wait to see each of you again really soon. From all of our homes to yours, we thank you for your support.