Who is Village Home Stores?
Posted: September 19, 2018
Hello there! We hope that you have found this post because you a curious about Village Home Stores and want to know more about us. Village Home Stores is a small business located in a small town with a BIG mission to be your regional home store experts. That is why we have so many categories of products all under one roof for you to shop at 105 S State Street in historic downtown Geneseo, IL. We offer appliance sales and service, cabinetry and countertops, lighting, flooring, wall tile, and custom window treatments for remodel and new home customers. Having our store located in a strong, growing small town community allows us to provide our clients with over 10,000 sq. ft. of showroom as a destination. We service a large radius surrounding Geneseo including the entire extended Quad Cities region.
Since our founding in 1984, Village Home Stores consistently strives to improve the customer experience while offering quality products at a reasonable price. We offer a one-stop-shop approach and can build an expert team for your project no matter the scale or budget. Curious about what you can expect when shopping at or working with Village Home Stores? Press play below to meet our owners and learn more about who we are.
We want to thank BrandSource for providing us with such a great way to tell our story! They created this video for us in August of 2018 when we were named the 2018 BrandSource Dealer of the Year at the National Convention & Expo in Las Vegas, Nevada. Our co-owners Rob Ries and Jim Ries were on hand to receive the honor at the awards ceremony. The BrandSource Dealer of the Year award is presented annually to a member who has shown continued support of BrandSource and its direct suppliers.
If you are familiar with our weekly TV show, or this store blog, then you know we love telling stories about the projects we have completed for our customers. It is a bit awkward sharing our own story, but we think it is important for us to get information out there about our store so that we can help as many people as possible with the expert team and services we have assembled over the years.
Our growing staff currently has 35 employees. This includes designers, inside and outside salespeople, project managers and estimators, service technicians, delivery and installation technicians and more. Our appliance showroom has a full staff of expert appliance service technicians and can service all major appliance brands including ones we don’t sell. We don’t just end the conversation once we get your purchase. It is important to us that we do not sub contract out our product deliveries because we want to be your expert team from start to finish.
By choosing to support our small business, you are supporting our 35 employees so thank you! That support is why we are not only still here, but growing! Every department we have added to the store is by the request of our customers who hoped to get the same experience they have come to expect from Village. Therefore, we believe our customers deserve an award-winning experience in an award-winning showroom.
We want to make your building or remodeling process as easy and enjoyable as possible. We know for many of our customers, we are a destination. Our goal is to exceed your expectations and be worth your trip. We value your time and hope that you will find our showroom setup and process a way to save you time and money. Another way of thanking you for your business is by assuring you that we are doing all that we can to provide you with the fairest prices possible for the quality products and services we are providing you. That is why we offer a Local Low Price Guarantee.
Our customers find that our everyday low prices are comparable to all of our competitors plus they receive a great customer experience when working with our staff. We buy from a very large buying group to allow us to offer quality products at the same prices as larger stores. If we find that someone has offered you a better price for the same products and services, we will match that local price.
“After so many years in business, many of our customers have come back to buy from us again because they know they are going to be taken care of, ” says Rob Ries, co-owner of Village Home Stores.
The goal of our staff is to stay expertly trained and to listen to your needs and best match your needs to the right products for you and your budget. Plus you get the personal one-on-one treatment your investment deserves. You can rely on us to match you with the right product and help you learn the features that best suit your lifestyle.
We curate a team of experts for your project based on your needs. That team, all under one roof, can openly communicate about your project to keep you on track and on budget. Having multiple department experts aware of your overall project vision and goal allows them to work for you to confirm details on your selections. That gives our customers a piece of mind that their overall finished project is always the team’s vision.
Winning the title of Dealer of the Year comes just behind a handful of other 2018 awards that we would have never dreamed of receiving! The bottom line is, Village Home Stores would be no place without the years of support our customers have shown us. Support in the form of trusting us to help make their homes more functional and beautiful. Inviting us into your home is a big deal! We don’t take that for granted. Thank you for your continued support and we hope if you haven’t yet worked with us, you will give us the opportunity to meet you and gain that trust. From DIY cash and carry customers, to complete start to finish remodels, we want to help.
We want to be your one stop shop and we can’t wait to hear what you are working on! We offer appliance sales and service, cabinetry and countertops, lighting, flooring, wall tile, and custom window treatments for both remodel and new home customers. If you have questions about any of these categories of product, just click on them in this paragraph and you will hop right over to our website. Want to start the conversation about your own project and not sure where to begin? We have a process for your project no matter how much help or product you need. Every first step to our process begins at the same place, just reach out to us. Contact us for an appointment by calling our phone number at 309 944 1344 or by completing this short online form.
This entry was posted in Blog, Jim, New Construction, Our Process, products, Project Management, Village Home Stores in the Community and 2018, about us, Appliance Service, appliance showroom, appliances, awards, brandsource, dealer of the year, Geneseo, showroom, staff, video, Village Home Stores on September 19, 2018.